Frequently Asked Questions for Ruins + Reels: Private Guide of Tulum Ruins & Cenote Taak Bi ha

Question 1

Is this experience suitable for all fitness levels?

Accepted Answer

Yes! The tour is relaxed and guided at your pace. There’s some light walking at the ruins and stairs at the cenote, but nothing too intense. Just bring comfy shoes and your adventurous spirit!

Question 2

Can we customize the tour for our bride’s preferences?

Accepted Answer

Absolutely. Carey Private Tours specializes in personalized experiences – whether it’s a sunrise toast, a luxury picnic add-on, or a custom playlist, we’ll work with you to make it unforgettable.

Question 3

What’s included in the tour?

Accepted Answer

The tour includes private roundtrip transportation, a dedicated bilingual guide, entrance to all sites, mineral water, snacks, and a traditional Mexican lunch. All you need to bring is swimwear, a towel, and your party mood!

Question 4

Is alcohol included or allowed?

Accepted Answer

While the tour includes non-alcoholic drinks and hydration, we can help coordinate a bubbly toast or drinks upon request. Just let us know during booking and we’ll make it happen (safely and responsibly).

Question 5

How many people can join this private tour?

Accepted Answer

This tour is perfect for small to mid-size bachelorette groups. We recommend a minimum of 4 people and can accommodate larger groups with advance notice.

Question 6

What time does the tour start?

Accepted Answer

Pick-up times vary depending on your location:
	•	Cancun: 6:00 AM
	•	Playa del Carmen: 7:00 AM
	•	Tulum: 7:50 AM
We’ll confirm the exact time based on your accommodation.

Question 7

What should we wear and bring?

Accepted Answer

Pack your swimwear, a cute cover-up, water shoes or sandals, hat, sunglasses, biodegradable sunscreen/repellent, and a little cash for souvenirs or tips.

Question 8

Do you offer photography or content creation?

Accepted Answer

We can arrange a photographer or help set up your own photo ops with props and backgrounds! Let us know if you want to add this service.

Question 9

What if it rains?

Accepted Answer

This is an all-weather experience, but if weather conditions are unsafe, Carey Private Tours will offer to reschedule or adjust the itinerary to keep the fun going safely.

Question 10

Is this tour LGBTQ+ friendly?

Accepted Answer

Yes! Carey Private Tours is proud to create inclusive, welcoming experiences for every kind of bride and bachelorette crew.

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