Frequently Asked Questions for Puerto Morelos Adventure: Private Reef Snorkeling Experience

Question 1

How long does the tour last?

Accepted Answer

The experience is approximately 4 to 5 hours, depending on your group’s pace and whether you choose to enjoy free time in Puerto Morelos.

Question 2

Is this a private tour?

Accepted Answer

Yes. This is a 100% private experience for your group only. You won’t be sharing the boat or transportation with other travelers.

Question 3

What’s included in the price?

Accepted Answer

The tour includes:

- Private round-trip transportation from Cancun
- Private boat and certified snorkel guide
- Snorkeling equipment
- Marine park fees
- Parking, tolls, and refreshments (water and sodas)

Question 4

What’s not included?

Accepted Answer

- Meals or snacks (optional lunch stop available)
- Personal purchases or souvenirs
- Optional extra activities (cenotes, ATVs, etc.)
-  Gratuities for guides and crew

Question 5

What’s the minimum group size?

Accepted Answer

A minimum of 4 travelers is required to book this tour at the standard rate.
If your group is smaller, contact us directly—we’re happy to customize the experience or offer a private quote based on your group size.

Question 6

Can we add more activities to the experience?

Accepted Answer

Yes! We can customize your day with cenote swims, zipline circuits, or ATV rides. Just let us know during booking and we’ll build the perfect combo.

Question 7

Is snorkeling suitable for beginners?

Accepted Answer

Yes. This tour is beginner-friendly. Your guide will provide instructions and ensure everyone feels safe and comfortable in the water.

Question 8

What should we bring?

Accepted Answer

- Swimwear and towel
- Biodegradable sunscreen
- Sunglasses and hat
- Cash or card for optional lunch or souvenirs
- A sense of adventure!

Question 9

Can children join the tour?

Accepted Answer

Yes, kids are welcome with adult supervision. Snorkeling is safe for children ages 6 and up, provided they’re comfortable in the water.

Question 10

What happens if the weather is bad?

Accepted Answer

Safety is our priority. If weather conditions are not suitable for snorkeling, we’ll offer to reschedule your tour or provide a full refund.

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