Frequently Asked Questions for Jacksonville Boat Charters: Pontoons, Motor Yachts and Catamarans for Every Occasion

Question 1

What is your cancellation policy?

Accepted Answer

For cancellations made more than 5 days before your start time, you may reschedule your tour. There are no refunds if cancelled within the 5 day range. Weather conditions can vary and we can operate in most weather conditions. We follow the Captain’s decision for sailing conditions and offer a full refund or rescheduling if the tour is cancelled due to weather.

Question 2

What do I need to bring on the boat?

Accepted Answer

Dress comfortably in casual attire
Sunglasses, sunscreen, and a hat
Close-toed, non-marking shoes
A packed meal, snacks, and drinks

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