Frequently Asked Questions for Golden Hour Tiki Tour: Sip, Chill & Soak Up the Sunset

Question 1

What is included in the charter price?

Accepted Answer

The charter price includes the boat rental, a licensed captain, fuel, life jackets, and basic refreshments. Additional services such as special decorations are available for an extra fee.

Question 2

What are your operating hours?

Accepted Answer

We operate daily from 6am to 8pm, weather permitting. Special arrangements can be made for early morning or late evening charters.

Question 3

What forms of payment do you accept?

Accepted Answer

We accept major credit cards, debit cards, cash, and online payments. A deposit is required at the time of booking to secure your reservation.

Question 4

What is your cancellation policy?

Accepted Answer

Customers will receive a full refund or credit with 24 hours notice of cancellation. Customers will also receive a full refund or credit in case of operator cancellation due to weather or other unforeseen circumstances. Cancellations made with less than 24 hours notice will be refunded 50%. Contact us by phone to cancel or inquire about a cancellation. No-shows will be charged the full price.

Question 5

What should I bring with me on the charter?

Accepted Answer

We recommend bringing sunscreen (no spray sunscreen please), hats, sunglasses, towels, flip flops, a light jacket, and any personal items you may need. Feel free to bring your own snacks and beverages, though basic refreshments are provided. Alcohol is BYOB.

Question 6

Is there a limit to how many people can be on the boat?

Accepted Answer

For safety and to comply with U.S. Coast Guard regulations, our tiki boat can accommodate up to 6 passengers on standard crewed charters.

If you have a group of 7–12 guests, you’ll need to book a bareboat charter, where you rent the boat and provide your own USCG-licensed captain. We’re happy to share a list of approved captains familiar with our vessel, or you can bring your own (with advance approval). Just give us a call so we can confirm they meet our qualifications.

Question 7

Why do I need a bareboat charter for 7–12 people?

Accepted Answer

Per U.S. Coast Guard regulations, we can only carry more than 6 passengers if the trip is a bareboat charter. This allows for up to 12 total guests (including children), provided you take full possession of the boat and select your captain yourself.

Question 8

Can we bring our own food and drinks?

Accepted Answer

Yes, you are welcome to bring your own food and non-alcoholic beverages. Alcoholic beverages are allowed, but please drink responsibly.

Question 9

What is a bareboat charter?

Accepted Answer

A bareboat charter is a boat rental where you take full control of the vessel — meaning you’re responsible for selecting and paying a USCG-licensed captain, bringing your own food, drinks, and supplies, and signing a bareboat charter agreement. We provide the boat, you run the show.

Question 10

What amenities are available on the boat?

Accepted Answer

Our boat is equipped with comfortable seating, a sound system, shaded areas, and a large cooler for refreshments.

Question 11

Is there a restroom on the boat?

Accepted Answer

There is! We have a small restroom on board for your convenience, though we still recommend emptying the tank prior to your departure.

Question 12

How do I contact you if I have more questions?

Accepted Answer

You can contact us by phone at (757)752-0595, by email at hrbc757@yahoo.com, or through our website's contact form. We're happy to answer any additional questions you may have.

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