Frequently Asked Questions for Simply Sweet: Stunning Balloon Arches & Backdrops for Any Event

Question 1

How far in advance should I book?

Accepted Answer

We recommend booking at least 2-4 weeks in advance to ensure availability, especially during peak event seasons.

Question 2

Can I request a custom shape or specific balloon colors?

Accepted Answer

Yes! We offer fully customizable designs and will work with you to match your event’s vision.

Question 3

What if I need the arch for more than 24 hours?

Accepted Answer

We’re happy to accommodate longer setups. Just let us know during booking, and we’ll discuss options and pricing.

Question 4

Can the balloon arch be moved after it's set up?

Accepted Answer

Balloon arches are not designed to be relocated once installed. We recommend choosing your final location before setup.

Question 5

Do you offer tear-down and pickup services?

Accepted Answer

Yes, we can include tear-down and pickup in your package—just mention it when booking.

Question 6

What happens if the weather changes unexpectedly for an outdoor event?

Accepted Answer

We’ll work closely with you on a backup plan, such as an indoor alternative or rescheduling if weather conditions don’t meet our setup guidelines.

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