5
10 Ratings
10 Ratings
August 2026
We really enjoyed our stay! While we ran into a few minor issues with our room, the staff was unbelievably kind, attentive, and helpful in resolving them. Truly top-tier hospitality that's hard to come by these days. The room itself was clean and comfortable. The surrounding neighborhood isn't the best given its proximity to the Tenderloin, but overall, the exceptional service made for a great experience.
August 2026
Jamie was great at check in. Very fast and efficient and professional. He made this check in process a very good experience. Definitely recommend.
August 2026
Excellent location! Super cool theme. Terry at the front was the best! Give that man a promotion!
August 2026
We had a wonderful time. Terry and Brian are very friendly and welcoming, and the space is peaceful and cheerful. Thank you so much!
August 2026
Staypineapple has built a brand around their friendly staff and it’s has really made a difference. Jamie at the front desk was really helpful. The hotel is very pretty and the rooms are comfortable. Great stay.
August 2026
Jaime from the front desk was absolutely wonderful! We couldn’t recommend him enough. He took great care of us from the time we walked into this beautiful place! It really made all the difference in our hotel stay! Greta hotel- would stay here again!!
August 2026
Terry and Jerry at the front desk were absolutely wonderful! They were both incredibly friendly, attentive, and helpful throughout our stay. Their warm welcome and excellent customer service made us feel truly valued as guests. They are a great asset to the hotel and made our experience even more enjoyable. Thank you both!
August 2026
Super helpful staff, specially Mr Terry who helped a lot in giving local context and suggestions.
August 2026
The atmosphere was great and to top it off the receptionist Jamie was so great.
August 2026
Brian was great with us. Everything great