Reviews for Esmeralda Boutique Residences

Me & my husband stayed here two nights in room 10, the penthouse room with the pool. We loved it. The a/c works quickly, but the windows also open fully for a nice outdoor breeze. The decor and aesthetics were beautiful. I’m sure that’s why most people book this hotel. But also, it’s tucked away from the main nightlife but still only a short walk away. We walked everywhere. There’s plenty of food options. The street food is what we like about staying near the locals. You can rent bikes anywhere but the hotel has them too. The pool in the room was the main reason we booked. After a long day we would come back and cool off. The pool was nice and cold, which we liked for the heat. Nobody bothered us while we were there. We’re pretty simple people and can’t complain about much.

been to tulum so many times over the years & this has still been my favorite hotel! 📍great location walking distance to the best restaurants/shops/bars in centro 🤎 each room has its own charm & different layouts so it feels new & different every time ☁️ the bed is UNREAL, great after long days of exploring 🌴 staff is so friendly & give great recs for things to do in town, there's always security too which gave us peace of mind 🚕 we always use their airport taxi service for pick-up/drop-off which is just a relief to not deal with the nightmare that is taxis in tulum lol 💰 imo this is by far the best hotel in centro especially the value for the price overall, if you want to be away from the traffic & pretentious accomodations by the beach strip, this is by far the best option! cant wait to come back & spend more time in the new pool + common areas🥹

This was a BEAUTIFUL hotel. Would highly reccomend booking a room with a private pool as this made the stay so special and was amazing to have a dip in the morning or at night! The room was decorated beautifully and had everything you needed including washing facilities. Thanks for a fab stay!!

This is absolutely one of the best boutique hotels in Tulum city. It has everything: location, great design, awesome stuff, beautiful rooms. We stayed there for four nights in the room without the pool. Room was clean, spacious, well equipped. It has everything you need for quick vacations. The people working there are so nice, I wish every hotel had a same vibes. The location is perfect as you are walks away from the city, cafes and restaurants and also close to Zona hoteleira beach clubs. Esmeralda has plenty of parking space to park your car. Every morning they offer freshly squeezed juices at the reception and on Saturday they have Mezcal shots :)) Bed was very comfy and we slept very well at night, sometimes you can hear some noises from outside but that did not bother us at all, you are in Tulum :) Once again thank you for the great time and hospitality, we will definitely visit again in the future.

Hotel is beautiful. Beautiful aesthetic and very quiet. Private pool in suite was nice. Our AC broke the first day and they fixed it the last day, luckily we spent more time upstairs than on the first floor of our suite. Everything else was great. Staff were extremely friendly and helpful.

I’ve worked and lived in tulum for over 7 years and decided to stay at this property as I have been familiar with it since it opened. The owner, Andres and his staff were honestly the kindest people I have encountered in tulum hospitality. The location is great, it’s in the middle of the town so if you’re looking to explore all that tulum had to offer, it’s a great place. The rooms are meticulously decorated and maintained. I absolutely would stay here again and I would definitely recommend. It’s safe, secure, and the esthetics are amazing for photos. 10/10!

Owner is absolutely amazing, kind i decided to stay 1 more night cause he gave me more idea to see in Tulum! Would highly recommend this place and would for sure go back

Amazing new spot in the heart of the city of Tulum. There are plants woven into the architecture with lots of natural light playing perfectly into the vibe that Tulum gives. We stayed for 2 weeks and explored everything Tulum had to offer. The owners were very gracious and helped us with everything we needed. The whole place is lit up by candles at night as well giving a totally different and warming vibe. Highly recommended!!!

A magical hotel! This was the second time returning to Esmeralda and really doesn't compare to any other hotel in downtown Tulum. The location is perfect for eating on foot, it is just minutes from the main avenue and the best restaurants in the center. The rooms are comfortable and cute, the mattress is better than mine at home🙂‍↔️, and now that they added a communal space with pool it really is everything you would especially want for the price. 100% recommended!

It is an unusual hotel, typical of Tulum, an incredible experience! A beauty from the entrance, the hallways, the walls, our super comfortable and beautiful room, the bed, the bathrooms, we had an incredible stay!! I want to thank Eliana, a divine person!! He helped us with EVERYTHING! Always with a smile!! Answering every question!! Super recommended!!