Frequently Asked Questions for The Russell Hotel: Award-Winning Boutique Hotel in Nashville

Question 1

Are there quiet hours?

Accepted Answer

Yes, quiet hours for the rooms and the lobby are from 10:00pm – 8:00am.  There are always other guests in the building (many in town for business) so please refrain from being too loud, yelling, playing loud music, etc. between those times. We want The Russell to be enjoyable for everyone!

Question 2

How do I book rooms at The Russell?

Accepted Answer

Click our website, www.russellnashville.com, to check availability, prices, and book your room! If you still have questions after doing so, feel free to email us and we will be happy to help! (manager@russellnashville.com)

Question 3

How do I check in?

Accepted Answer

We are not your typical hotel. We’ll email you a unique code that will give you access to the building and your room. There will not be an employee on-site to check in/out with. However, we are just a phone call, text or email away. If you need anything during your stay, please reach out at anytime.

Question 4

Do you have luggage storage?

Accepted Answer

Yes! We have luggage lockers in our lobby that guests can use before and after their check in/out. There are instructions on how to use the lockers in the lobby.

Question 5

Do you have parking? Is it free?

Accepted Answer

There is a parking lot across the street exclusive for guests of The Russell. Each room booked is allotted one FREE parking space. Upon booking please enter the make, model, and color of your car into your booking form so we can register your car for the dates you will be in town. If you do not have your vehicle information at the time of booking for any reason or are bringing a rental car, no worries! Simply note that you are bringing a car in the booking form but do not have the car information yet, and get the info to us (via text or email) as soon as you have it. Cars that are not registered in our lot will be towed. Note: There is handicap parking and an accessible ramp entrance available behind the hotel (please email manager@russellnashville.com for more info if you require either).

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