Frequently Asked Questions for Villa Isla Blanca: Luxury Oceanfront Escape for Unforgettable Events

Question 1

How many guests can Villa Isla Blanca accommodate?

Accepted Answer

For accommodations, the villa comfortably hosts up to 20 overnight guests. For events such as weddings, retreats, or celebrations, the property can host up to 150 guests depending on the event setup.

Question 2

Is the villa good for weddings and large events?

Accepted Answer

Yes! Villa Isla Blanca is a premier event space with capacity for up to 150 guests, featuring indoor-outdoor layouts, oceanfront ceremony backdrops, deck, and an infinity pool terrace.

Question 3

How far is the villa from Cancún International Airport?

Accepted Answer

Approximately 30–40 minutes by car. Our Concierge will be glad to arrange private shuttles or vans for smooth guest transfers.

Question 4

Can you help with event planning or vendors?

Accepted Answer

Absolutely. Our concierge & event planning team can handle any kind of event and counts on an extensive list of trusted local partners for catering, décor, DJs, photographers, transportation, and more.

Question 5

What activities are available nearby?

Accepted Answer

Isla Blanca is famous for kitesurfing, paddleboarding, and kayaking. You’re also close to Isla Mujeres, Cancún nightlife, and world-class dining, making it perfect for adventure or relaxation.

Question 6

Is there staff on-site during our stay?

Accepted Answer

Yes, the villa is staffed with housekeeping, concierge, chef, bartender and maintenance team available to you throughout the stay.

Question 7

Can we bring our own alcohol and catering?

Accepted Answer

Yes, Villa Isla Blanca offers flexible event policies. You may bring your own vendors, or we can recommend reliable local providers.

Question 8

Is the villa private?

Accepted Answer

100%. When you book Villa Isla Blanca, the property is reserved exclusively for your group.

Question 9

What’s the best way to get around during our stay?

Accepted Answer

Private transportation is recommended for groups, though taxis and rideshares are available. The villa also has on-site parking if you prefer rental cars.

Question 10

Do you allow music and late-night parties?

Accepted Answer

Yes! Villa Isla Blanca is built for celebration. No limits on volume or event hours.

Question 11

Are food and beverages included in the villa rental?

Accepted Answer

No, food and drinks are not included in the rental. However, we make it easy for you: our team offers a grocery service at local supermarkets at market rates, with no markups. Upon arrival, we’ll review all purchases with you and provide the original receipts. The service itself has a flat additional cost, giving your group a hassle-free way to stock the villa exactly to your taste.

Question 12

How are menus and meals managed during our stay?

Accepted Answer

Our in-house chef prepares 5 meals per day — 3 main meals plus 2 snacks — tailored to your group. Prior to arrival, the chef will work with you to create a personalized menu that reflects your preferences and takes into account any dietary restrictions or allergies. This ensures every guest enjoys delicious, worry-free dining throughout the stay.

Question 13

What are the payment terms for renting Villa Isla Blanca?

Accepted Answer

A 50% deposit is required at the time of booking to secure your dates. The remaining balance is due upon check-in.

Question 14

What payment methods do you accept?

Accepted Answer

We accept major credit cards, bank transfers, and cash payments. If you prefer another method, let us know in advance and we’ll do our best to accommodate.

Question 15

How many rooms and bathrooms does the villa have, and what are the bed options?

Accepted Answer

Villa Isla Blanca offers 6 spacious bedrooms, each with its own private bathroom and balcony. The layout is designed for both comfort and privacy:

Ground Floor: 2 bedrooms with king-size beds, and 1 bedroom with a queen-size bed.

Second Floor: 2 bedrooms with king-size beds (the master suite includes a private hot tub on the balcony), plus 1 bedroom with two queen-size beds.

For added flexibility, we also provide sofa beds, extra beds, and cribs upon request. In total, the villa accommodates up to 20 overnight guests comfortably.

Question 16

Is the villa air-conditioned?

Accepted Answer

Yes — all bedrooms are equipped with air conditioning and ceiling fans. As Villa Isla Blanca is an eco-friendly property powered by solar panels, the ACs operate at night, when the generator is running. During the day, natural ocean breezes and the villa’s open design keep spaces comfortable and fresh.

Question 17

Do you provide Wi-Fi?

Accepted Answer

Absolutely. The villa has high-speed Wi-Fi throughout the property, perfect for streaming, working remotely, or sharing your experience online.

Question 18

Is the villa family-friendly?

Accepted Answer

Yes. We welcome families and provide cribs, and extra beds upon request. The pool and beachfront setting are also great for kids (with adult supervision).

Question 19

Is the beach swimmable?

Accepted Answer

Yes, the villa sits on a beautiful stretch of swimmable beach, ideal for swimming, paddleboarding, and long walks along the shore.

Question 20

What amenities are included in the rental?

Accepted Answer

The rental includes daily housekeeping, concierge service, chef service, bartender, maintenance, pool and beach access, and all villa facilities. Additional experiences can be arranged separately.

Question 21

What time is check-in and check-out?

Accepted Answer

Standard check-in is at 3:00 PM and check-out at 12:00 PM. Early check-in or late check-out can be arranged depending on availability.

Question 22

Do you provide event rentals (tables, chairs, décor)?

Accepted Answer

Core villa furnishings are included. Event rentals such as chairs, tables, tents, and décor can be arranged through our concierge and event planning team.

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