Frequently Asked Questions for Hotel ZaZa Downtown Austin

Question 1

What time is check-in at the Hotel?

Accepted Answer

Check in is 4:00 PM to 12 midnight.

Question 2

What is the hotel's cancellation policy?

Accepted Answer

Reservations for overnight stays must be cancelled by 4:00 PM CST the day prior to the scheduled arrival date to avoid a penalty fee equivalent to the first night’s room and tax as reserved.

Question 3

Does the hotel offer parking?

Accepted Answer

Valet parking is available at Hotel ZaZa Austin and parking fees per vehicle may vary depending on length of stay.

Question 4

Does the hotel have a pool or hot tub?

Accepted Answer

Hotel ZaZa Austin has an outdoor pool, located on the 7th floor overlooking downtown Austin. Hours may vary based on season and private events.

Question 5

Are pets welcome at the hotel?

Accepted Answer

Hotel ZaZa Austin is pet-friendly. A one-time, non-refundable deposit of $100 per pet is required at check-in.

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