Frequently Asked Questions for Party Palace with Game Room, Theater & Hot Tub

Question 1

What is the check-in process and who will greet us?

Accepted Answer

Check-in begins at 4:00 PM. Upon arrival, you’ll be welcomed by a Personal Concierge who will give you a brief tour of the property, hand over the keys, and ensure you're set up for a smooth stay. A valid, government-issued ID is required at check-in for the responsible guest. After that, you’ll be left to enjoy the home with complete privacy.

Question 2

Are there any age or ID requirements to book this property?

Accepted Answer

Yes. The responsible party must be at least 21 years old and present a valid, government-issued ID that matches the name on the credit or debit card used for booking. This ensures a secure and verified check-in process for all guests.

Question 3

Is the property accessible for guests with mobility needs?

Accepted Answer

Guests will have full access to the property; however, please note that the home is not wheelchair accessible. There may be steps or features that are not suitable for those with limited mobility. If you have specific accessibility needs, feel free to reach out before booking to ensure the space is a good fit.

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