Frequently Asked Questions for Treetop Thrills and Zero Regrets: Zipline at Geronimo Adventure Park!

Question 1

If some in our group are not ziplining, do they need to pay for General Admission?

Accepted Answer

Yes. All non-ziplining visitors must purchase a General Admission pass to enter. The proceeds from this pass help pay for the amenities that our non-zipping guests have access to, such as restrooms, walking trails, boardwalks, table/seating areas, and general grounds maintenance. There is a lot of work behind the scenes to keep our forest beautiful and accessible to everyone – we hope you enjoy it!
With the General Admission, guests will also have access to all the games and activities throughout the park such as our giant 2-lane Ninja obstacle course, Log Jam balance challenge, Whale Watch balance platforms, giant seesaw, Gaga ball pit, 9-square in the air, and lawn games (like corn hole, ladder ball, tetherball, box hockey, horseshoes, and Giant Jenga), swings and hammocks!

General Admission is automatically included with all Ziplining passes and does not need to be purchased separately.

Question 2

How does weather affect park activities?

Accepted Answer

We are open rain or shine! Ziplining in the rain can be fun, or you are welcome to wait for it to pass. Typically, the only weather that requires us to suspend park activities until conditions improve is lightning within a 15 mile radius of the park or heavy constant rain. Weather is constantly monitored by our staff, so please give us a call if you are unsure about the weather. The greater Houston area is expansive and often one area of city may have rain while the other is under full sunshine!

Question 3

What should we wear?

Accepted Answer

Any typical athletic or outdoor attire usually works great! The main consideration is appropriate footwear. Open-toed shoes, sandals, and Crocs (even in “sports mode”), are not allowed on the zipline courses, and are not recommended at Geronimo in general. We do have closed-toed shoes (for rent) and socks (to purchase) available at the park. For ziplining, to maximize comfort where the harnesses contact the body, we also recommend clothing that covers from the thighs up to the shoulders. Please dress appropriately for the weather. Most jackets and sweaters can be worn under our harnesses.

Question 4

Do you have lockers to store valuable items?

Accepted Answer

Yes. We rent lockers for $4.98 to store phones, jewelry, wallets, and other valuables. We recommend you leave valuables at home and highly recommend renting a locker if you bring these items with you. Geronimo is not responsible for damage or loss of possessions.

Question 5

Is there food available for purchase at Geronimo? Can I bring in my own food?

Accepted Answer

Our Snack Shack at Geronimo has a variety of items available for purchase!

Food offerings include hotdogs, nachos, snow cones, smoothies, warm pretzels, chips, popcorn, candy, and ice cream!
Drinks include soft drinks, Gatorades, hot chocolate, coffee, iced coffee, and water bottles.
Adult beverages (beer and seltzer) are available for purchase after all ziplining and rock wall climbing are complete.
Outside food and beverages (except alcohol) are also allowed. You are welcome to bring in coolers, sack lunches, or have food delivered.

For our large groups, we can organize boxed meals with local partner restaurants, or arrange catering or a food truck!

Question 6

What is your refund and cancellation policy?

Accepted Answer

Reservation Change, Cancellation, and Refund Policy
We are happy to reschedule your reservation with advance notice. We plan and schedule our staff based on reservations, so we ask that you please notify us as early as possible.
Please call 830-365-5867 or email (info@geronimozip.com) as soon as possible if you are not able to make it at your reserved time.
There is no credit or refund given if you do not show up for your reserved time, and no advanced notice was given.
If you do not wish to reschedule at the time of cancellation, credit will be held on your Geronimo account and can be applied to any Geronimo purchase for up to 1 year.
Reservation for groups of 6 or more must be cancelled at least 72 hours in advance.
If Geronimo closes an activity due to weather or extenuating circumstances, you will be contacted to reschedule your visit. If you do not wish to reschedule, credit will be held on your Geronimo account and can be applied to any Geronimo purchase for up to 1 year. (Exceptions may be considered for guests who are traveling from out of town.)

Question 7

How much time should I plan for our adventure?

Accepted Answer

If you are doing ULTIMATE or All-Access passes, plan on at least 4 hours to get through all of your included activities (though you have unlimited time to hang out and play on all the ground games and activities before and after your ziplining!)  If you are doing just ziplining, plan on about an hour per course (you can do 1, 2, or all 3 courses!)  You can also allow time if you would like to do 30 or 60 minutes of axe and Ninja star throwing!

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