Frequently Asked Questions for Parasailing Experience in St. Augustine

Question 1

What is the duration of the tour?

Accepted Answer

Approximately 1 hour, depending on number of guests booked.

Question 2

How high and how long do you fly in the air?

Accepted Answer

You have the option to fly 500 feet or 1,000 feet in the air for approximately 8 minutes from takeoff to landing. Take off and landing are both on the boat, so you don’t even have to get wet!

Question 3

Will I get wet on this trip?

Accepted Answer

Not necessarily, but you do have the option to be dipped in the water or to have a dry takeoff and landing.

Question 4

Can I take my camera/phone up in the air with me?

Accepted Answer

Yes, but you are doing so at your own risk.

Question 5

Can I go up multiple times?

Accepted Answer

No, you will only fly once.

Question 6

Will I be paired with other guests or my group?

Accepted Answer

You will be paired with another person who is in your group. We can fly up to three people at one time as long as the total weight does not exceed 450 lbs.

Question 7

Do you provide life jackets?

Accepted Answer

Yes. All guests are provided with life jackets.

Question 8

Do you offer parking?

Accepted Answer

Unfortunately, Fury does not provide any parking. Please allow for time to get parked and walk to the departure location, located at Beaches Marina. Fury recommends that guests without adequate time to park and walk arrive by taxi or ride-share.

Question 9

What is your weather policy?

Accepted Answer

Fury tours will not depart in unsafe weather conditions. The Captain will assess the weather. Should the Captain determine that the conditions are unsafe to run the tour, the tour may be postponed or canceled. Every effort will be made to reschedule your tour during your stay. If you are unable to re-schedule your tour, you will have the option of receiving a voucher for a future trip. Every effort will be made to run tours as advertised. Should Fury have to amend or alter your tour due to extraneous circumstances, tickets remain non-refundable on tours taken.

Question 10

What is your cancellation policy?

Accepted Answer

FURY WATER ADVENTURES REQUIRES all cancellations be made 24 hours prior to the scheduled departure time to receive any refund. Any cancellations made same day with less than 24-hour notice for tickets purchased or held will be charged in full and are nonrefundable. TRIPS BOOKED WITHIN 24 HOURS OF THE SCHEDULED DEPARTURE TIME ARE NON-REFUNDABLE. Private Charter cancellation policies vary. Please refer to your Private Charter contract for additional information regarding cancellations or changes to a Fury Signature Charter.

Question 11

What is reservation & refund protection?

Accepted Answer

Fury has a 24 hour notice cancellation policy to receive a refund. Guests can purchase Reservation Refund Protection to be eligible to cancel for a refund, transfer tickets or reschedule within 24 hours of departure. Notice for changes must be provided a minimum of 1 hour prior to the originally scheduled departure. Reservation refund protection fees are 100% non-refundable in the event of any cancellation or reservation change. For additional information please call toll free  (844) 831-5397 and refer to the confirmation number provided at the top of the confirmation page. After hours, please leave a voicemail.

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