Reviews for Custom Hat Bar in Nashville, TN (Bachelorette Favorite)

Very fun experience!!

They are so nice and do an amazing job!!! Amazing customer service and I am obsessed with my hat!!!

Georgie helped us so so much! This place was awesome

This is the cutest hat and charm bar in Nashville!! The staff is so nice and helpful (shoutout to Jason!). Definitely stop by for all your accessorizing needs- they’ll get you set up for sure!

Came in for a bachelorette hat making experience. Georgi and Jason were amazing! Extremely patience, kind, helpful, and creative. Highly recommend stopping here when visiting!!

The staff were very helpful.

We are so grateful for the experience we had at Rancher Hat Bar! After a bit of a rocky start, Lilly and Jason completely turned our experience around and went above and beyond to make sure we felt welcomed, valued, and taken care of. They were both so kind, patient, helpful, and genuinely made the experience fun and memorable for us. Their customer service truly stood out, and we are incredibly thankful for the time and effort they put into making our visit special. We absolutely love our hats and will always remember the wonderful experience we had with Lilly and Jason. They are a true reflection of what great customer service should look like. Thank you both so much for making our day so much better! 🤍🤠 5 stars all the way!

Jason was amazing! Even though it was busy, everyone was attentive and kind. Reasonable pricing too. Check this place out!

This was so fun and I’m in love with my hat!

Best experience!!! Georgie and Jason were awesome ☺️

Laurel went above and beyond to make our experience memorable. Even though we waited around 40 minutes, the excellent service and overall experience made it well worth the wait. Highly recommend stopping by

Rancher Hat Bar Nashville was an absolute highlight of our Managing Partner of the Year Celebration! They provided a unique and memorable experience for our attendees during registration, and the response was overwhelmingly positive. A special thank you to Alicia, Lily, and Laurel, who went above and beyond to make every guest feel welcome and valued. Their professionalism, energy, attention to detail, and genuine enthusiasm created an exceptional experience from start to finish. They took the time to work with each attendee, helping them create customized hats that became both a fun activity and a treasured keepsake from the event. The team was organized, engaging, and incredibly accommodating, making the entire process seamless for our guests. We could not have asked for a better partner for our celebration. I highly recommend Rancher Hat Bar Nashville for any corporate event, conference, or special occasion looking to create a unique and unforgettable experience. Thank you, Alicia, Lily, and Laurel, for helping make our event such a success! ⭐⭐⭐⭐⭐

Jordan was so personable and helpful! Highly recommend on your trip to Nashville :)

Jason was incredible and paid such close attention to detail! This was by far the most fun place we went on my bachelorette. 10/10 recommend for the adorable hats, jewelry, fun staff, and incredible experience!

If reserving online they make you pay a deposit, they didn’t automatically apply the discount to our hat with purchase so make sure you mention it.

Absolutely amazing experience!! Could not have asked for a better time. I brought in a lock of my horse’s mane that had passed away earlier this week and laurel took the idea and ran with it. She’s customized me an absolutely beautiful hat to honor my sweet boy. I really could not have asked for anyrhing better. Thank you guys!

Amazing experience!

Booking through batch.com and paying $20 for the reservation was rip off because when we went to pay Rancher Hat Bar didn’t apply the deposit to the final total. Very disappointing. Hats all turned out cute thought would recommend just don’t use a 3red party to make a reservation.

I don’t recommend using batch to book your reservation. Honestly just wait until you are here and go in as a walk in. We got there for our scheduled reservation and there were so many people the we had to wait which was fine. We weren’t really able to ask questions because they were so busy which ultimately was fine but not really fun. The girls working were so amazing and made the experience better. The bride to be bag was also very disappointing with basically dollar store junk.

The amount paid was supposed to go towards the purchase of the hats and it did not. The store was great but this posting was definitely misleading!

The girls were amazing and caring the whole time we were there!

The hat bar itself is very cute and the hats turned out so beautifully!! But there is no point in making a reservation, they did not have enough employees for the amount of guests and the reservation made no difference in the experience. I paid a $20 deposit per person in my group and there was no point in this payment. They kept leaving to help other guests in the middle of making some of our hats and it took way longer than it should have. If you do go, do not make a reservation just walk in!!

This shouldn’t be a batch experience. The employees are kind and helpful, and the shop is cute, but you can walk in and make a hat without having to pay the $20 that batch requires for a reservation. (No reservations are required for this) We went as a group and only 1 person purchased a hat. The $20 you pay batch goes towards a hat. So if you don’t buy a hat… you’re out $20 as the shop won’t refund you since you paid via batch. Batch refunded my money, but it was just annoying to have to ask

The lady’s were all so sweet and amazing! Love it and can’t wait to come back again

Made a hat for my wedding reception- So much fun to bring it to life and it turned out SO cute!

we had so much fun! the staff was so sweet and crafty! can’t thank them enough!