Frequently Asked Questions for Sunset Jeep Tour

Question 1

How many people can ride in each Jeep?

Accepted Answer

Our Jeeps hold up to 7 guests plus the guide.

Question 2

What should I wear or bring on the tour?

Accepted Answer

-Wear closed-toe walking shoes (such as tennis shoes).  No sandals or high-heels, please!

-Wear comfortable clothing – dress in layers as desert temperatures can change quickly.

-Contact lens wearers may want to switch to eyeglasses on jeep tours, as tours can be dusty at times.

-Bring a hat, sunglasses, and apply sunscreen before the tour.

Question 3

Where do tours depart from?

Accepted Answer

We typically pick up from your hotel or residence for no additional charge. It is usually a 20-35 minute transit to our off-road trail from most locations in Tucson.

You are also welcome to meet your Jeep at the trailhead. Trailhead departures will save some urban commuting time and may be more comfortable on hot/cold/rainy days.

White Stallion Trailhead: Our primary trail is on the White Stallion Ranch on the Northwest side of Tucson. For driving directions, you can navigate to this Google Maps pin: https://goo.gl/maps/RRGvGwdfNcakpNwU6

The trailhead is a dirt road intersecting Twin Peaks Rd. from the south, and the Jeep will meet you at that intersection and show you where to park.

Question 4

Do we need to make a reservation in Advance?

Accepted Answer

Yes, advanced reservations are recommended for all tours. Booking online is available up to the day prior to the tour. We also always welcome guests to call us at 520-747-0323 with any questions, special requests, or to book your tour.

If you will be staying at the Ritz-Carlton, Tanque Verde Ranch, or White Stallion Ranch, please contact the concierge desk for booking and any pricing inquiries.

Question 5

What is your cancelation Policy?

Accepted Answer

You may cancel for any reason up until 5 days before departure for a full refund of all monies paid, less any non-refundable incidental expenses incurred by us on your behalf.

Question 6

What Happens if it Rains?

Accepted Answer

All of our tours take place as scheduled: rain or shine, cloudy or clear, hot or cold. You should dress appropriately for the weather, but we do carry rain ponchos and can enclose the vehicle in case it rains.

At Trail Dusts sole discretion, tours may be altered to accommodate changes in weather so as to provide the safest and most enjoyable experience possible.

If you wish to cancel your tour due to inclement weather, our normal cancellation policy applies. However, when possible, we will allow you to reschedule your tour to a different day at no charge, subject to space availability.

If we must cancel a tour due to weather or safety concerns, then a full refund will be issued, you may reschedule your tour at no charge (subject to space availability), or you may elect to receive a gift card for the full purchase price that you can use at another time.

Question 7

Is it customary to tip my guide?

Accepted Answer

Guide gratuities are typically not included in the tour cost. While gratuities are not required or expected, our guides do appreciate gratuities as an acknowledgement of their excellent service and knowledge. Therefore you might want to bring along cash in case you want to express your appreciation to your guide in this way.

The suggested gratuity is 10-15% of the tour price, or whatever you feel is appropriate. If you prefer, we can also add a gratuity to the credit card used to pay for your tour.

Question 8

Should I go on the tour if I'm pregnant/have back problems/or other heath concern?

Accepted Answer

Guests with neck or back injuries and women who are pregnant are advised to consult with their doctor before taking a Jeep Tour.

You will get in and out of the vehicle several times and tours typically include a nature walk or  brief hike. Please let us know when booking if you have any mobility issues so that we can help you choose an appropriate tour or discuss accommodations that may be available.

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