Frequently Asked Questions for Ziplining, ATV Off-Road & Horseback Riding Combo

Question 1

What type of footwear is recommended?

Accepted Answer

We recommend you bring hiking/tennis shoes as there is a lot of walking on uneven trails. Also, water shoes are great for the caves, and zip line which ends in the water.

Question 2

Are there lockers available for rent?

Accepted Answer

Yes, lockers are available, which can be rented with debit, credit, or cash.

Question 3

Do you pickup from our hotel or Airbnb?

Accepted Answer

Yes, roundtrip transportation is available for all hotels in the Bavaro/Punta Cana area. Transportation can be accommodated for most Airbnb's as well.

Question 4

What's your refund policy?

Accepted Answer

Cancel up to 24 hours before your activity starts for a full refund.

Question 5

Am I able to reschedule?

Accepted Answer

Yes. We can reschedule your activity as long as you notify us in time. If we cannot reschedule due to matters outside of our control and were notified 24-48 hours in advance, a full refund will be issued.

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