Frequently Asked Questions for Jingle Bar Hop Pub Crawl Scottsdale: Private Golf Cart, Puzzles, Guide & More

Question 1

Is alcohol included?

Accepted Answer

No, alcohol is not included.

Question 2

What is your cancellation/rescheduling policy?

Accepted Answer

Puzzle Rides does not offer refunds on any ride, but will issue a credit good for one year should you have to cancel at any time or if weather causes us to postpone due to safety reasons. Puzzle Rides that are canceled or rescheduled by the customer less than 48 hours before their booking time will be subject to a $50 rescheduling fee. Pub Crawls that are canceled or rescheduled less than 7 days before their booking time will be subject to a $50 rescheduling fee. Puzzle Relays that are canceled or rescheduled less than 7 days before their booking time will be subject to a $250 rescheduling fee. Any event in which an After Action was purchased that is canceled or rescheduled will be subject to a $500 rescheduling fee. We plan and staff our rides so our customers have an amazing experience. We appreciate your cooperation and understanding of this policy.  Under no circumstance should sick guests attend a ride. If you call in advance, we will issue you a voucher for a future time and waive a rescheduling fee. If you show up with sick guests, we will cancel your ride and NO REFUND will be given; vouchers will be issued minus a $100 rescheduling fee.

Question 3

Are we really riding around in a vehicle?

Accepted Answer

Yes! You will be riding around on Prescott or Scottsdale public roads in one of our EZGO S6 golf carts with your PuzzleMaster as driver. You will visit up to five or more locations searching for clues to solve your puzzle! Our carts are equipped with seat belts, and are allowed on roads that go under 35mph. We are a licensed livery vehicle in the State of Arizona, and your PuzzleMaster Driver has completed a full background check. PuzzleMasters are experienced golf cart drivers, who will not only transport you throughout the game, but assist you during the game. Prior to game play, your driver will explain all safety rules and emergency procedures to ensure a safe and fun time by all.

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