Frequently Asked Questions for Triple Jungle Adventure in Punta Cana

Question 1

Do you pickup from our hotel or Airbnb?

Accepted Answer

Yes, roundtrip transportation is available for all hotels in the Bavaro/Punta Cana area. Transportation can be accommodated for most Airbnb's as well.

Question 2

What's your refund policy?

Accepted Answer

Cancel up to 24 hours before your activity starts for a full refund.

Question 3

Am I able to reschedule?

Accepted Answer

Yes. We can reschedule your activity as long as you notify us in time. If we cannot reschedule due to matters outside of our control and were notified 24-48 hours in advance, a full refund will be issued.

Question 4

What should I bring for the tour?

Accepted Answer

We recommend wearing comfortable clothes and bringing a swimsuit, towel, camera, sunscreen, and extra money for tips or souvenirs.

Question 5

Are there any restrictions?

Accepted Answer

Yes, the tour is not suitable for pregnant women, people with heart conditions, mobility issues, or severe peanut allergies. Participants must be between 44 lbs (20 kg) and 280 lbs (127 kg) with a maximum waist size of 44 inches (112 cm).

Question 6

What are the driving requirements?

Accepted Answer

Drivers must be at least 18 years old, have a valid license with at least one year of experience, and wear proper footwear (no flip-flops).

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