Frequently Asked Questions for The Tapas and Wellness Retreat

Question 1

What qualifications do your wellness professionals hold?

Accepted Answer

Absolute peace of mind is our standard. Every single practitioner in our fleet is fully licensed by the state of North Carolina, comprehensively insured, and rigorously vetted for clinical excellence in advanced bodywork, post-op recovery, and luxury aesthetics.

Question 2

How far in advance do I need to reserve my date?

Accepted Answer

Because we hand-select and contract synchronized teams of elite private chefs, craft mixologists, and licensed wellness professionals for every individual production, our calendar is exceptionally limited. We highly recommend booking 3 to 6 weeks in advance, particularly for weekend dates.

Question 3

Do I need to provide any equipment or music?

Accepted Answer

No. Ivy Roots provides the complete luxury resort infrastructure. Our synchronized spa fleet arrives with professional-grade equipment, hyper-allergenic clinical oils, and ambient soundscapes. All we require is a cleared, quiet room or designated space inside your residence to set up.

Question 4

What areas do you serve?

Accepted Answer

Our private retreat experiences are exclusively available in Charlotte, North Carolina, and its immediate premier surrounding areas (including Uptown, SouthPark, Myers Park, Lake Norman, and Lake Wylie).

Question 5

How does the alcohol portion work? Do you supply the liquor?

Accepted Answer

In strict compliance with North Carolina ABC regulations, the client host supplies the alcohol. Ivy Roots handles everything else. Our beverage director will send you a precise, curated shopping list based on your menu selections. We then provide the elite certified mixologist, house-made botanical syrups, artisanal mixers, fresh garnishes, and professional barware to execute the experience.

Question 6

Can the Private Chef accommodate severe food allergies or dietary restrictions?

Accepted Answer

Absolutely. Dietary customization is a cornerstone of fine dining. Upon booking, your dedicated concierge coordinator will review your group’s profile. Our private chef will tailor the entire 3-course plated dinner or tapas menu to seamlessly accommodate vegan, gluten-free, keto, or severe allergen restrictions without compromising on elegance.

Question 7

Can I book this for a high-end Airbnb or rental property?

Accepted Answer

Yes! We regularly transform luxury vacation rentals into private resorts. We operate under a strict "Leave No Trace" policy. Our teams treat your property with the utmost discretion, utilizing low-impact mobile equipment and completing a meticulous, pristine deep clean of your kitchen before we depart.

Question 8

How much space does the team actually need?

Accepted Answer

For the spa portion, a standard bedroom, spacious living room, or covered climate-controlled terrace is perfect (roughly a 10	ext{ft} 	imes 10	ext{ft} area per massage table). For the culinary portion, a standard residential kitchen with a functioning stove, oven, and cleared counter space is all our private chef requires.

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