Frequently Asked Questions for Shoot, Score & Celebrate: Mobile Basketball Arcade Trailer

Question 1

What is the rental rate?

Accepted Answer

The rental rate is $400 for 2 hours. Each additional hour is $100.

Question 2

Do you deliver the mobile arcade to any location?

Accepted Answer

Yes, we deliver the trailer anywhere you'd like. For locations beyond a 20-mile radius, we charge $2 per mile.

Question 3

What is included in the basic rental package?

Accepted Answer

The basic rental package includes our custom-built mobile arcade featuring four basketball games.

Question 4

How do I book this Hoop Trailer for my event?

Accepted Answer

You can book us by visiting our website and clicking the "Book Now" button or contacting us directly via phone or email.

Question 5

Is there a deposit required to reserve a date?

Accepted Answer

Yes, we require a 50% non-refundable deposit to secure your booking. The other 50% is due within 7 days of your event.

Question 6

What is your cancellation policy?

Accepted Answer

Our cancellation policy will be detailed in your booking confirmation. Generally, cancellations made within a certain period prior to the event may incur a surrender of your deposit.

Question 7

Can the mobile arcade be set up indoors?

Accepted Answer

Yes, our mobile arcade can be set up both indoors and outdoors, provided there is enough space and access for the trailer.

Question 8

How much space is needed for the mobile arcade?

Accepted Answer

The space required will depend on the venue layout. We recommend an area that can comfortably accommodate the trailer and allow for safe gameplay. The trailer is 10’ tall, 8.5’ wide and 18’ long.

Question 9

Do you provide staff to manage the arcade during the event?

Accepted Answer

We typically arrive to your event 15 minutes early to get set up. Our staff will go over the games and the trailer with you and answer any questions you may have. Then we leave the event and come back at the end of your party. The games and trailer don’t require any supervision so we are confident everything will be just fine.

Question 10

What if I need additional hours beyond the initial booking?

Accepted Answer

2 hours is our minimum. Additional hours can be added for $100 per hour. It's best to arrange this in advance, but we may be able to accommodate last-minute extensions depending on availability.

Question 11

What forms of payment do you accept?

Accepted Answer

We accept major credit cards, debit cards, and online payment methods. We will also accept cash or a check. Specific details will be provided during the booking process.

Question 12

Is there an age limit for playing the arcade games?

Accepted Answer

Our arcade games are suitable for all ages, but we recommend adult supervision for younger children to ensure safety. We found 6 years and up is the sweet spot.

Question 13

What happens in case of bad weather?

Accepted Answer

Hoop will be there rain or shine! If it does rain, the big doors where your guests play are shielded from getting wet! If you would like to reschedule though we can look at our calendar and work with you to find a date that works.

Question 14

Can I book Hoop Trailer for corporate events?

Accepted Answer

Absolutely! Hoop Trailer is perfect for corporate events, team-building activities, company picnics, and more.

Question 15

How far in advance should I book my event?

Accepted Answer

We recommend booking as early as possible to secure your preferred date and time, especially during peak seasons.

Question 16

Do you offer discounts for multiple bookings or referrals?

Accepted Answer

We occasionally offer discounts for multiple bookings or referrals. Please contact us for current promotions and special offers.

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