Frequently Asked Questions for Private Hibachi Chef Experience by Rumba Hibachi

Question 1

What is your cancellation policy?

Accepted Answer

48 hours notice for all cancellations and rescheduled parties or guest will be charged a fee of $200.00. If it rains, customer is required to provide some type of covering for the chef to cook under so they can stay dry. We can cook under tents, and patios. Customer is responsible for canceling due to inclement weather within 48 hours of your party.

Question 2

Can the customer provide their own proteins?

Accepted Answer

Sorry, we do not cook any protein or food provided by customers at this time.

Question 3

Any option for non-meat consumer?

Accepted Answer

We have tofu option for Vegetarian and Vegan. The price will stay the same. We will supplement their dishes with additional food like extra veggies, salad, and noodles.

Question 4

Can you accommodate Gluten Free?

Accepted Answer

Yes, we have serviced many gluten-free customers. We would ask that you bring your favorite gluten-free soy sauce and teriyaki sauce for the chef to cook your portion separate!

Question 5

Do you cook with nuts or sesame products?

Accepted Answer

No , our food does not contain any nuts or sesame products. Please notify the booking agent of any food allergy of a customer may have! Please contact us and let the chef know too.

Question 6

Do you cook indoor?

Accepted Answer

We only cook on outside premises. We can cook at terraces, balconies, and under awnings. At this time we do not cook in any indoor premises. All though you can set your party up inside, the chef will cook outside.

Question 7

Do you set up tables and chairs?

Accepted Answer

No, we do not provide tables and chairs. We provide the chef, grill, food, sake and the best unique experience! Customers need to provide utensils and table set-ups. Please check out our Instagram @rumbahibachi to see the example how other customers set up. Feel free to contact us if you need help with the setup ideas.

Question 8

What time will you expect the chef arrive?

Accepted Answer

The chef will arrive approximately 10 minutes prior to reservation time. Our setup process is seamless and only takes a few minutes.

Question 9

How much does it cost?

Accepted Answer

Our Service has a base price of $50 per person with a $500 minimum spend. Suggested gratuity is 20% of total bill. Travel fees may apply and will vary based on your location. These fees will be determined after booking. Cash or Credit Card (with a 4% admin fee) are the accepted payment methods. If paying with credit card must be done 72 hours prior to the event! You can not pay at the end of the party with credit card- must be done 72 hours prior.

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Plan an Epic Party

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Taylor