Reviews for The Escape Game Gatlinburg: The Disney World of Escape Rooms

Absolutely the BEST time! We love The Escape Game and this location went above and beyond for us! We have successfully escaped every current room and were given some goodies and a personalized certificate! We were told about Easter eggs to go back and find and maybe beat our best times. I always recommend these games because they are so much fun, but I want to also recommend this location for the great customer service as well! Companies don’t always go above and beyond, especially these days and especially on a busy spring break weekend. We would have been happy just playing these awesome themed rooms, but to be treated so great made a lasting impression, and we are so thankful for that! We left there and immediately called family to tell them how awesome it was. We are still in awe of the “luck” we had going there. But it’s not just luck, it’s the people- so THANK YOU to the entire crew that made today a happy memory! A special thanks to Curtis, Caleb and Marissa!

These last few days were my first experiences ever playing an escape room..and it was VERY fun!! on our first trip here, a few days ago, curtis was our game guide. He was super charismatic and funny! He was also really helpful at giving us clues and stuff :) On our second time coming back, which was today, marissa was our game guide!! She was just as charismatic and sweet. She also helped us a lot because we had NO clue what we were doing.lol! Overall this was a wonderful experience and the next time I am in gatlinburg I fully plan to come back!! They sell pins in the lobby for each room and I’ve made sure to buy some so i can remember which rooms i’ve done for the next time i visit :D

All I can say is, “Wow”! Everyone I encountered at this location is absolutely amazing—especially Curtis. My family and I have done a plethora of escape rooms all over the country, but I have never felt more welcomed and appreciated than I did at this location—especially as a veteran. Curtis went out of his way to express his appreciation for not only my years of service in the Army [7.5 years, 25U], but most importantly, to let my kids know that they also matter. He sincerely made their day without even knowing it. Although we didn’t’t escape, his hospitality and kindness alone is why we’re about to try it again. Thank you all SO much! Stay AWESOME!

We popped in to check out this Escape Room at The Escape Game. There were six escape room options to choose from and the staff was super friendly that greeted us at the door. We decided to go with the Special Ops Mysterious Market room. These rooms are great as they do a great job of immersing you into the storyline. The rooms were clean and impeccably maintained. Our host Chris was very helpful, and so polite, and we really enjoyed the strategy of the game. We were fortunate enough to escape before the time ran out and as a result were able to save the entire world. If you enjoy escape games or are looking to try one I would definitely recommend giving The Escape Room a try. You will not regret it! Good luck...