Reviews for The Escape Game Phoenix: Movie-Quality Escape Rooms for every Group Adventure

Samantha and Gian were AMAZING!!! They were so sweet, kind, and helpful! I definitely recommend this place and will be back. Samantha helped make it affordable for my young daughter and nephew to join us( even though they didn’t really play). I appreciate her kindness. Gian helped us so much during the game and made it more enjoyable. Thanks guys for a wonderful time!!!

We went back 3 times during our trip to Gatlinburg. My 13 year old couldn't get enough! Definitely challenging but fun. All the staff was super nice as well.

We went here on a whim and it was the best decision we made! We had a blast playing the games. All the puzzles are super fun and challenging. The crew, Caleb, Sam, Curtis and Eli, were also very accommodating and absolutely a pleasure to interact with! They made the experience so great!

Absolutely amazing staff, incredibly welcoming and friendly. The puzzles were well designed and it felt great to solve!

We had Josh as our Game Host and he was OUTSTANDING!! Our family was here for a Christmas Vacation and are avid escape room players (over 50). Josh was, by far, one of the best game hosts we have ever had. He even found escape rooms from our hometown and recommended them to us! Unbelievable experience! Thank you Josh!

This was a fun place with several options for escape room genres. We chose the secret agent room, with five people, it was a challenging room with great scenery for an immersive experience. Armed with two adults, a 17 year old, 13 year old, and 13 year old, we barely missed completing the challenge mode and completed the mission in 47:34. Definitely worth the stop with a great staff for a fun experience!

Chris and Jules were very helpful, friendly and engaging. We did the timeline escape room and it was a ton of fun! not easy but a ton of fun. AND…. We escaped with less than a minute to go !!!!

Always a blast— our game guides, Jules and Caleb, and Compass up front…were hilarious and hyped for the games. They make it so much fun…we’ve done escape rooms all over the country, and THIS place has the best props, best tech, best puzzles, and best team we’ve ever come across!! From the moment you walk in, you are immersed in fun. Thanks for a great time!

I went for my birthday and got a great discount! Me and my dad had the funnest time ever. Literally my funnest day of the year, not exaggerating. Since I hadn’t done one before I was pretty nervous, but they had very beginner friendly ones and allowed you to get unlimited hints! We had very accommodating, kind, and hilarious staff lead us! We cracked many laughs with Jules and a tall guy who I forgot his name. (sorry 😭) I had an amazing time bonding with my dad while feeling like I was in a YouTube escape room video.

Awesome escape room. Staff are friendly. Experience was stress free. So many different escape rooms to choose from as well as a challenge level for those who are experienced. We finished in 59 minutes and it was our first time doing it. You should definitely give it a try.

I went 3 times in 36 hours and all my game guides were so great! I had the opportunity of doing prison break w/ chris, the heist w/ ollie and the timeliner w/ jack. so so fun! highly highly recommend!!

Our family had an amazing time. The staff was all friendly and accommodating. Special thanks to our game master Lilly for making it a memorable time for our kids!

Joe did a great job and our group from Favored Women’s conference had a great time with The Heist. Definitely will come again

Joe did a great job and our group from Favored Women’s conference had a great time with The Heist. Definitely will come again

Really fun experience with a group of friends! Highly recommend!

Really fun experience with a group of friends! Highly recommend!

We had an absolute BLAST!! I've never laughed so hard! Curtis and Caleb were incredible and made our experience even more fun!! We'll definitely be back!!

We had an absolute BLAST!! I've never laughed so hard! Curtis and Caleb were incredible and made our experience even more fun!! We'll definitely be back!!

We had an absolute BLAST!! I've never laughed so hard! Curtis and Caleb were incredible and made our experience even more fun!! We'll definitely be back!!

My husband and I loved this place. I had always wanted to do an escape room experience and it was above my expectations. We decided to do the train. It was definitely challenging, but you can ask for as many hints as you want, and we did. They were so helpful and so nice when we checked in. It was our 30th anniversary, and they made us a card and everybody signed it. So thoughtful of them. Thank you everyone for making it such a great time and experience. We appreciate you.