Frequently Asked Questions for Luxury Private Charter: Cruise on a 26' Sea Hunt 265 Ultra with Captain

Question 1

Weather Cancellation Policy

Accepted Answer

We prioritize safety and monitor weather conditions closely. If unsafe conditions (e.g., severe storms, high winds) are forecasted, we may cancel or reschedule bookings at our discretion, with no penalty to you. We’ll work with you to find a suitable alternative date or provide a full refund if rescheduling isn’t possible. For marginal weather, we’ll consult with you to make a joint decision.
Please contact us to discuss options.

Question 2

Unforeseen Weather During Charter

Accepted Answer

Weather in Charleston can be unpredictable, and forecasts may be inaccurate even hours in advance. If sudden, unforeseen pop-up thunderstorms or other unsafe conditions arise after the charter begins, the Captain may terminate the charter or seek shelter at a local on-the-water restaurant to assess if the storm will pass within 30 minutes.
If the charter is terminated early, you may choose either:
A partial refund of $100 for each full unused hour of the scheduled charter time (partial hours prorated), or
A time credit equivalent to the unused portion for a future booking.
The choice of refund or credit is subject to the Captain’s discretion and operational considerations. Please contact us to discuss rescheduling or refund options.

Question 3

Late or No-Show Policy

Accepted Answer

Please arrive 10 minutes before your scheduled departure. Late arrivals may result in a shortened trip without a refund, as we must adhere to our schedule. No-shows will forfeit the full booking amount unless prior arrangements are made. Contact us for assistance.

Question 4

Safety Considerations

Accepted Answer

All passengers must follow the Captain’s instructions and safety briefings. Life jackets are provided and must be worn when required. We reserve the right to refuse service to anyone deemed unsafe or disruptive to ensure a safe experience for all.

Question 5

Boat Rules

Accepted Answer

No smoking or illegal substances on board.
Food and alcoholic beverages are allowed; please avoid glass containers.
Keep personal items secured and dispose of trash responsibly.
Respect the boat’s equipment and avoid touching controls unless permitted.
For full terms or specific concerns, contact us.

Question 6

Our Commitment

Accepted Answer

We’re committed to making your Charleston charter experience safe and enjoyable! If you have any questions, please contact us.

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