Frequently Asked Questions for Create Memories of a Lifetime with any Celebration

Question 1

How many people can be on the yacht?

Accepted Answer

The Coast Guard allows us to have a max number of 12 passengers.

Question 2

How does payment work?

Accepted Answer

Full payment is required at time of booking.  Credit card, Zelle and Venmo are accepted

Question 3

Can we bring our own food and drinks?

Accepted Answer

Absolutely!  We can assist in getting your provisions to the yacht where we will have coolers, ice and water ready to go!  We can also assist with catering options.

Question 4

Can I bring my own alcohol?

Accepted Answer

Yes!  Please be advised that alcohol should not be over used.  We take your safety very seriously out on the water.  The captain reserves the right to end the cruise early if guests are becoming unsafe.

Question 5

Who is on the yacht with us?

Accepted Answer

This a private yacht.  This means it will just be your party and the yacht is all yours for the duration of the trip.  You will be accompanied by a licensed master captain and crew mate.  They will take care of driving, safety and making sure all of the guests are comfortable and having a great time.

Question 6

Do you have Bluetooth?

Accepted Answer

Yes, we have a new Bluetooth surround sound for you to play your favorite playlist.

Question 7

Can we swim? Do we need to bring towels?

Accepted Answer

Yes, however swimming cruise requires a 3 hour booking. A large floating mat is provided. If you booked a 3 hour cruise and plan to swim we recommend bringing a towel. We got you if you forget yours.

Question 8

Is there room to layout in the sun?

Accepted Answer

Yes, we have a large deck area with plenty of room to get your tan on!

Question 9

How do I know how much to tip?

Accepted Answer

Industry standard tipping is 20%, of course this depends on your experience and our customer service. We aim to exceed your expectations!

Question 10

Can I plan a party or event on the yacht?

Accepted Answer

Definitely!  We welcome corporate events, bachelorette and bachelor parties, birthdays, graduations, vow renewals, proposals and any other special celebration.  The yacht is a stunning place to hold those memorable events.  We would love to work with you to create your special day!

Question 11

Can we smoke aboard?

Accepted Answer

No smoking is permitted.

Question 12

Can we bring our kids?

Accepted Answer

Yes!  We have kids' life jackets onboard

Question 13

What time should we show up for our charter?

Accepted Answer

We will meet you at the gate 15 minutes before your scheduled charter time begins. This will allow the captain to give a safety briefing that will not cut into your charter time.

Question 14

What if we are not on time?

Accepted Answer

Guests are requested to arrive 15 minutes early to ensure an on-time departure. However, we will not leave the docks unless the guests are onboard. Any amount of time you are late will reduce your booked time. For example, if you book a 3-hour cruise and are 30 minutes late, we can only make the duration of the voyage 2.5 hours.

Question 15

What if there is bad weather?

Accepted Answer

Please assume that your charter will depart as scheduled unless you hear directly from us. However, if there is a chance of thunderstorms, lightning, or excessive wind, the captain will reach out to you as far in advance as the forecast allows to discuss options.

Question 16

Where is the dock located?

Accepted Answer

The Harborage at Ashley River Marina. The address is 33 Lockwood Dr, Charleston, SC. The marina is down town Charleston.

Question 17

How can I contact you?

Accepted Answer

Give us a call, text or email.  Contacting us by phone call is the fastest way to get your questions answered and complete your booking. www.southernwonderyachtcharters.com

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