Frequently Asked Questions for Aqua Adventure Pack: Jet Ski and Aquakart Duo Experience

Question 1

What’s included

Accepted Answer

• Round-trip transportation from any hotel in the Punta Cana, Bávaro, or Uvero Alto area.
• Activities of your choice: Buggies, Aqua carts & Jet skis
• Additional activities: Donut Ride, Zipline, and Inflatable Obstacle Circuit.
• Access to the Pool Club and all park amenities.
• A companion fee applies for children up to eight (8) years old, which includes transportation and access to the park.

Question 2

What additional activities are available?

Accepted Answer

You can enjoy the Donut Ride, Zipline, and Inflatable Obstacle Course at no extra cost.

Question 3

What is not included in the experience?

Accepted Answer

Food and beverages (available at an extra cost at Batú Restaurant), photos, videos, and the Flyboard activity are not included.

Question 4

What should I bring?

Accepted Answer

We recommend bringing:
Swimsuit
Water shoes
Towel
Sunscreen
Change of clothes

Question 5

Are there any age restrictions for the activities?

Accepted Answer

Children aged 6 and up can ride as passengers in Buggies and Aqua Karts when accompanied by an adult.

Question 6

Who should avoid participating?

Accepted Answer

The experience is not recommended for people with back or heart problems, serious medical conditions, or for pregnant women.

Question 7

Are photos and videos available?

Accepted Answer

Yes, professional photos and videos are available for purchase.

Question 8

What is the cancellation policy?

Accepted Answer

Full refund or credit is available for cancellations made at least 24 hours in advance.
Full refund or credit is also provided if the operator cancels due to weather or unforeseen circumstances.
No-shows will be charged the full price.
To cancel, please contact us by phone.

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