Frequently Asked Questions for Signature Drinks to Match Your Vibe: Twist of Fate Mobile Bartending

Question 1

Where are you located?

Accepted Answer

As a proud native Clevelander now based in North Ridgeville, I’m excited to bring Twist of Fate to events across the Greater Cleveland area.

Question 2

Do you charge for travel?

Accepted Answer

We offer travel within a 30-mile radius of 44039, ensuring top-tier mobile bartending wherever the celebration takes us. For events beyond this area, we’re happy to travel for just $1 per additional mile—because great drinks and unforgettable moments should never be limited by distance!

Question 3

What kind of events will you service?

Accepted Answer

Twist of Fate specializes in providing mobile bartending services for all types of private events, including weddings, birthday parties, corporate gatherings, holiday celebrations, and more. Whether it’s an intimate get-together or a large-scale event, we tailor our services to fit your needs and create an unforgettable experience for you and your guests.

Question 4

How many bartenders do I need at my event?

Accepted Answer

The number of bartenders needed depends on the size of your guest list and the type of service you desire. We’re happy to provide recommendations based on your event’s details to ensure a seamless and enjoyable experience for your guests.

Question 5

Can you accommodate non-alcoholic options or mocktails?

Accepted Answer

Absolutely! We believe everyone should enjoy a delicious drink, whether it’s spirited or not. We can craft custom mocktails that are just as flavorful and fun as our cocktails.

Question 6

Do you have insurance?

Accepted Answer

Absolutely. Twist of Fate is fully insured, giving you peace of mind when hiring us for your event. Our coverage includes general liability and liquor liability insurance to protect both our clients and our team, ensuring a safe and worry-free experience.

Question 7

How do you handle tips?

Accepted Answer

Gratuity is already included in the final price, ensuring there are no surprise costs or calculations at the end of your event. However, if you’d like to give your guests the option to show extra appreciation, you can opt-in for a tip jar at the event. This would be in addition to the included gratuity. Just let us know your preference, and we’ll accommodate accordingly.

Question 8

Will you serve people under 21?

Accepted Answer

No, we take responsible service very seriously. Twist of Fate strictly adheres to all state laws and regulations regarding alcohol service. We will not serve alcohol to anyone under the age of 21 and reserve the right to request identification from guests who appear underage. We are committed to creating a fun yet safe environment for all attendees.

Question 9

Can we bring our own self-serve coolers of alcohol for guests?

Accepted Answer

For safety and service quality, we do not allow self-serve coolers of alcohol. All alcohol must be managed and served by our professional bartenders to ensure responsible service and compliance with Ohio state laws.

Question 10

Do you require a deposit to book?

Accepted Answer

Yes, to secure your event date, we require a 25% non-refundable deposit at the time of booking. The remaining payments are scheduled as follows:
50% due 3 months before the event
25% (final payment) due 2 weeks before the event

Question 11

What is your cancellation policy?

Accepted Answer

Your 25% deposit is non-refundable as it secures your event date and prevents us from booking other clients on that day. We understand that plans can change, so our cancellation policy is as follows:
More than 3 months before the event: Full refund of any additional payments made (excluding the non-refundable deposit)
Between 3 months and 2 weeks before the event: 50% refund of payments made (excluding the deposit)
Less than 2 weeks before the event: No refunds will be issued, as we will have already allocated resources and staffing for your event
We’ll also do our best to work with you to reschedule if needed and possible.

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