Frequently Asked Questions for Private Villa Grocery Delivery Service

Question 1

How do I place an order?

Accepted Answer

Simply contact us with your grocery, beverage, and alcohol preferences and we will provide you with an order form. Then send it back to us and we'll take care of the rest!

Question 2

When should I submit my order?

Accepted Answer

We recommend submitting your order at least 48 hours before your arrival to guarantee availability and timely delivery.

Question 3

How does delivery work?

Accepted Answer

Once we receive your order and confirm property access, we’ll deliver and neatly stock your groceries before you arrive — so you can walk in and start relaxing immediately.

Question 4

What do you mean by 'confirm property access'?

Accepted Answer

To deliver before your arrival, we’ll need permission to enter the rental. Please coordinate with your property manager or rental agent to provide us with a door code, lockbox instructions, or a scheduled time for access.

Question 5

Can I request specific brands or products?

Accepted Answer

Absolutely! We offer custom orders and do our best to source your preferred items. Just include any specific requests on the form.

Question 6

Do you offer anything else besides groceries?

Accepted Answer

Yes! We also offer baby gear rentals (like cribs and high chairs), lawn games, and equipment rentals to make your stay even more enjoyable.

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