Frequently Asked Questions for Private Catamaran Charter with Star Island Views & BYOB (Up to 49 People)

Question 1

Does the boat have speakers?

Accepted Answer

Yes, Bluetooth Music. Connect your device for personalized playlists.

Question 2

Does it include food and drinks?

Accepted Answer

We can provide  catering and drinks package for an additional cost or you can bring your own. Recommended easy-to-eat options.

Question 3

What happens if it rains?

Accepted Answer

We sail rain or shine. Cancellations only in unsafe conditions.

Question 4

Does the boat have a bathroom?

Accepted Answer

Yes

Question 5

Where is the pick up location?

Accepted Answer

Depending on the boat you pick: Miami Beach Marina,  Bayside (downtown Miami), Sea Isle Marina (downtown Miami) or Miami River.

Question 6

Can you pick us up in a private house?

Accepted Answer

Unfortunately, we’re not allowed to do pickups from private homes due to regulations. Thank you for understanding!

Question 7

Can we be picked/dropped off somewhere else?

Accepted Answer

If there is a marina and it is allowed we can do that for an additional fee.

Question 8

What is the itinerary?

Accepted Answer

We have various destinations like Monument Island, Fisher Island, Marine Stadium, etc. We will cruise Biscayne Bay, you will see mansions of celebrities and Star Island and then we will do a swim stop.

Question 9

Is there parking available?

Accepted Answer

Most of the marinas have plenty of parking. We recommend ride-sharing services.

Question 10

Can we bring decorations?

Accepted Answer

Allowed within time constraints and eco-friendly guidelines.

Question 11

Can we go to a sandbar?

Accepted Answer

Yes, sandbar stops are available on most charters. The exact location will depend on the duration of your booking and the weather/tide conditions on the day of your trip. Please let us know in advance if you’d like to include a sandbar stop so the captain can plan accordingly.

Question 12

Can you bring children onboard?

Accepted Answer

Yes, of course! Children are allowed on board and counted as a passenger. If you plan on bringing children the day of your charter, please let us know in advance to provide proper life vests and equipment.

Question 13

How do we book?

Accepted Answer

You can book your charter easily through our website contact form, 305-686-7710 , or Instagram @moanaflow.miami
Once we receive your details, our team will confirm availability and send you a payment link or deposit request to secure your date.

Question 14

What’s the cancellation policy?

Accepted Answer

This agreement is not cancellable nor refundable. Should weather not permit safe charter conditions, a full refund, a rain check, or credit of the charter fee will be issued with no expiration. We try our best to keep our boats and yachts in perfect condition however in certain circumstances boats do break and it is out of our control. By accepting this reservation, you understand that should there be a problem with this boat, Moana Flow Miami is authorized to change you to a boat of similar size and price.

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