Frequently Asked Questions for Get Litty: Candle Making Events for Group Celebrations

Question 1

What if I need to cancel my candle making workshop after the 48hr deadline?

Accepted Answer

Should you need to cancel after the 48hr deadline, Litty Candles LLC can offer to book for a future date upon availability. If you should need a new candle making workshop date or time slot upon open availability only, your party will be rescheduled accordingly, or will be offered a gift certificate voucher for a future candle making workshop date.

Question 2

Can I get a Refund?

Accepted Answer

Dear valued customer, we appreciate your support and understanding as Litty Candles LLC strives to provide the highest quality products and services. We would like to inform you that we have a strict No Refund policy in place. This policy is designed to ensure that we can continue to offer exceptional experience to all our customers.

Please take a moment to review the following points regarding our policy:

- No Refunds: All sales are final, and we do not issue refunds for any products or candle making workshop services purchased.

- Reschedule for a new date: While we do not offer refunds, we are committed to your satisfaction. If you should need a new candle making workshop date or time slot upon open availability only, your party will be rescheduled accordingly, or will be offered a gift certificate voucher for a future candle making workshop date.

- Understanding Policy: By proceeding with your purchase you acknowledge and agree to our No Refund Policy.

We appreciate your understanding of our policy and look forward to serving you in the future. If you have any questions or concerns, please email me directly via email: littycandles66@gmail.com.

Thank you for your continued support.

Sincerely,

Litty Candles LLC
Email: littycandles66@gmail.com

Question 3

Can I pay cash for candle making workshop?

Accepted Answer

Dear Valued Customers,

We would like to inform you that for our candle making workshops, we do not accept cash payments. To ensure proper transaction management and a seamless experience, all payments must be made electronically.

We appreciate your understanding and cooperation in this matter, as it allows us to maintain efficient records and provide the best possible service to our participants.

If you have any questions regarding payment methods or need assistance with electronic payment process, please feel free to reach out via email:

littycandles66@gmail.com

Thank you four understanding, and we look forward to seeing you at our workshops!

Best Regards,

Litty Candles LLC

Email: littycandles66@gmail.com

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