Frequently Asked Questions for In-Home Glam Party: Hair, Makeup & Nails, Newport

Question 1

What should I expect at my appointment?

Accepted Answer

You’ll receive a customized, judgment-free service tailored to your skin, comfort, and goals. Please arrive a few minutes early to settle in and complete any necessary forms. If you’re running late, please let me know as soon as possible — late arrivals may result in shortened services.

Question 2

Where are you located?

Accepted Answer

Pearl Moon Beauty is located at 345 Union Street, Unit 7, New Bedford, MA, on the second floor.
A parking lot is available; if the lot is full, ample street parking can be found nearby.

Question 3

What forms of payment do you accept?

Accepted Answer

I accept cash, Venmo, all major credit/debit cards, and Afterpay for both services and retail purchases.

Question 4

How do I Schedule or Modify an Appointment?

Accepted Answer

All booking, rescheduling, and cancellations must be made through the online booking system. A minimum of 24 hours’ notice is required for any changes.

Question 5

What is your Cancellation Policy?

Accepted Answer

Cancellations with less than 24 hours’ notice will result a 50% service fee, and forfeited appointments. In addition, no-shows will be denied future bookings.

Question 6

What is your Refund Policy?

Accepted Answer

All services and retail purchases are final sale and non-refundable. Please communicate any concerns before your appointment ends so I can make adjustments when possible.

Question 7

Do I need to Prep for my Service?

Accepted Answer

Skincare: Arrive with a clean face, if possible.
Waxing: Hair should be at least ¼ inch long; avoid heavy exfoliation 24 hours before.
•Lashes or brows: Please arrive with no makeup or oils around the eye area.

Question 8

Can I bring Guests or CHildren?

Accepted Answer

To maintain a calm, safe environment, guests and children are not permitted unless discussed in advance.

Question 9

Do you offer memberships or Packages?

Accepted Answer

Yes — recurring skincare memberships and waxing packages are available seasonally. Please check the booking site or ask during your visit for current offerings.

Question 10

What if I have allergies, sensitivities, or accessibility needs?

Accepted Answer

Please note any concerns on your intake form or reach out ahead of time. I am committed to creating an affirming and accessible experience for every client.

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