Frequently Asked Questions for Boutique Spa Experience at Hill Country Herb Garden

Question 1

What spa services do you offer?

Accepted Answer

We offer a variety of services: massage, facials, head spa, waxing, and body treatments like scrubs, gua sha, and wraps.. All our spa guests can access our infrared sauna after their treatment if they’d like. We offer infrared sauna monthly memberships as well.

Question 2

Do I need to book spa treatments in advance?

Accepted Answer

Yes, our spa books up rather quickly, especially during the spring and fall. Please schedule as far in advance as possible.

Question 3

What are your spa hours?

Accepted Answer

Monday: Closed
Tuesday: 10am – 4pm
Wednesday: 10am – 6pm
Thursday – Friday: 10am – 6pm
Saturday: 9am – 6pm
Sunday: 9am – 3pm

Question 4

Can non-guests book spa treatments?

Accepted Answer

Yes.

Question 5

What should I expect during my first spa visit?

Accepted Answer

For your spa visit, expect to be greeted warmly by our staff. They will show you to the locker room area. Your therapist will walk you to your treatment room and prepare you for what to expect. Then all you have to do is relax and enjoy. Afterwards you can rest in our Relaxation Room, then hit the infrared sauna and showers if you’d like!

Question 6

What is your cancellation policy for spa treatments?

Accepted Answer

Cancellations made 48 hours or less before a scheduled service appointments will be subject to a charge fee of 50% of the service rate. Customers who miss their appointment without prior notice will be subject to a charged the full amount for the services booked.

Question 7

Can cottage guests get priority booking for spa services?

Accepted Answer

We will do our best to accommodate guests staying on-site, but we recommend scheduling your spa appointment as soon as you make your lodging reservation.

Question 8

What should I bring to my spa appointment?

Accepted Answer

Come comfortable and ready to relax. We recommend being hydrated for your appointment and continuing hydration throughout the day.

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