Frequently Asked Questions for Custom Designed Cookies: Themed Treats, Favors + Insta-Worthy Decor

Question 1

How far in advance should I place my order?

Accepted Answer

Because all cookies are custom designed and hand-decorated, a minimum of two weeks’ notice is required. Availability is limited, so booking early is strongly recommended, especially for travel dates and weekends.

Question 2

Do you offer local pickup or delivery?

Accepted Answer

Yes! I offer local pickup as well as local delivery for a small fee within the St. Petersburg / Tampa Bay area. At this time, shipping is not available.

Question 3

Do you offer gluten-free cookies?

Accepted Answer

At this time, I do not offer gluten-free cookies. All cookies are prepared in a kitchen that handles gluten and other common allergens.

Question 4

What is your cancellation and refund policy?

Accepted Answer

Because each order is custom made specifically for your event, orders are non-refundable once confirmed. If you need to cancel, please reach out as soon as possible, while refunds are not available, I’ll always do my best to work with you when circumstances allow.

Question 5

Do you offer edible logos or printed cookies?

Accepted Answer

Coming soon, check back of May 2026

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Plan an Epic Party

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By Top Batch Cities