Frequently Asked Questions for Treetop Adventure Course and Zipline Experience in Flagstaff

Question 1

What are the basic safety rules?

Accepted Answer

We have a number of safety rules. #1) Always be clipped in. You must always be clipped into the safety lines and/or cables. #2) Carabiners or Clic-ITs should have their gates facing the same direction. #3) Always have your carabiners or Clic-ITs at waist height or higher. Another rule sometimes referred to as #4) Do not touch the climbing gear of other people. These are the basics but we will give you more detail and demonstrate the rules when you arrive. Remember, always be clipped in.

Question 2

When are you open?

Accepted Answer

Please click on the adventure you want to book and review the online calendar to see which days and times we are ready for you to come play in the trees!

Question 3

What is an Adventure Course?

Accepted Answer

A Tree Top Adventure Course is an adventurous obstacle course set in the natural environment where the course is located, in this case, Flagstaff, Arizona. The obstacles are suspended between trees and participants stay securely clipped on a safety cable throughout the course. The obstacles you will find in our park include suspended bridges, scramble nets, swinging logs, a skateboard, and much more! If you complete all five adult courses and 70 obstacles, you will also have been on 8 ziplines plus the short one on the Demonstration Course. So give the course a try and test your limits!

Question 4

What are Adventure Ziplines?

Accepted Answer

Our Adventure Ziplines are awesome! This is an ACTIVE zipline experience unique to our Park. The Ziplines are similar in length to the ones on our Adventure Course but there are more than 30 of them! Be prepared to walk about 5 minutes to the start and between courses, but you will end up right back where you learned how to use the gear earlier in the day. The ziplines do get very high in the trees and there are a number of ladders and bridges to negotiate so you will need some physical endurance to complete all of the Zips. In addition there are a few ziplines with action elements that also lower you to the ground, so be prepared for that. And to get to them you need to go through the obstacles!

Question 5

Should I make a reservation, or can I just walk up?

Accepted Answer

Booking in advance is STRONGLY recommended to avoid any delays upon your arrival. It is common for us to sell out on weekends so booking in advance assures your group is able to Play in the Trees when you want.

Question 6

Will every course and element be available every day or start time?

Accepted Answer

FLG X may, at times, close certain portions of the Course for maintenance or updating, or training. If any part of FLG X is not available we will allow guests to repeat a section to make up for the section that may be unavailable.

Question 7

What is the refund policy?

Accepted Answer

Bookings made via this website, or by phone, may be cancelled via phone up to 48 hours before the scheduled appointment and the customer will receive 100 of the total fee for that appointment. Cancellations within 24 hours will be charged 100% of the fee for that appointment. Outside of 48 hours we are also happy to just reschedule the date and time or process a refund.

Question 8

How long, in terms of time, would it take the average adult to complete the Adventure Course and/or Adventure Ziplines?

Accepted Answer

Although you can end your thrilling adventure at any time, it will take you approximately 2.5 – 3.5 hours to complete the Adventure Course. The Adventure Ziplines will be take approximately 2-2.5 hours.

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