Frequently Asked Questions for Group Transportation Made Easy, 14-Passenger Shuttle Service in Charlotte

Question 1

1. How far in advance do I need to book?

Accepted Answer

We recommend booking at least 8 hours in advance to guarantee availability. For weddings, concerts, and large events, booking 1–2 weeks ahead is best.

Question 2

2. Can I book same-day service?

Accepted Answer

Yes, same-day bookings may be available, but require a minimum 3-hour notice and are subject to availability.

Question 3

3. How many passengers can ride in one van?

Accepted Answer

Our shuttle vans seat up to 14 passengers comfortably. This makes them perfect for weddings, family reunions, sports outings, and corporate groups.

Question 4

4. What areas do you serve?

Accepted Answer

We proudly serve Charlotte, NC, the surrounding metro area, and nearby towns in North & South Carolina. Longer trips can be arranged — just ask!

Question 5

5. What does it cost to book your shuttle?

Accepted Answer

Pricing starts at $88 per hour (2-hour minimum).

Question 6

6. Can we split the cost among passengers?

Accepted Answer

Yes! Many groups choose to split the cost, making it just a few dollars per person for shorter trips.

Question 7

7. Are food and drinks allowed on board?

Accepted Answer

Yes, light snacks and non-alcoholic drinks are allowed. Alcohol is permitted on private event rentals only, and all riders must comply with state laws.

Question 8

8. Can we play our own music?

Accepted Answer

Absolutely! Our vans have a Bluetooth sound system, so you can connect your playlist and set the vibe for your ride.

Question 9

9. Is there storage space for luggage or equipment?

Accepted Answer

Yes, we have room for carry-on luggage, small suitcases, or event gear. For oversized items, let us know in advance so we can prepare.

Question 10

10. Are your drivers licensed and insured?

Accepted Answer

Yes. All drivers are professionally licensed, insured, and trained to provide safe, reliable, and friendly service.

Question 11

11. What if my event runs longer than expected?

Accepted Answer

No problem. Extra time can be added at our hourly rate ($88/hour), as long as the schedule allows.

Question 12

12. What is your cancellation policy?

Accepted Answer

Cancellations made 48 hours in advance receive a full refund of your deposit. Cancellations within 48 hours may forfeit the deposit.

Question 13

13. What types of events do you specialize in?

Accepted Answer

We provide transportation for weddings, family reunions, concerts, sporting events, corporate outings, airport shuttles, and private celebrations.

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