Frequently Asked Questions for Canvas Hotel Dallas

Question 1

What time is check in and check out?

Accepted Answer

Check-in is at 3pm the first night of your stay, and check-out is at noon the day you depart. Unless you decide to stay here forever. In which case, we’ll work something out.

Question 2

What is your cancellation policy?

Accepted Answer

Our standard cancellation policy for our Flexible rate says you can cancel without a penalty at any time before 3pm the day before your reservation begins. Once 3pm hits, you’ll be charged for your first night.

Question 3

Is Parking Available Onsite?

Accepted Answer

Free self-parking is available Sunday – Thursday. On Friday - Sunday, valet parking is available for $36 a night, or $18 for restaurant/bar patrons. EV charging stations are available.

Question 4

What are the pool hours?

Accepted Answer

Our heated Infinity pool is open from 9 am to 8 pm, daily.

Question 5

Are you pet friendly?

Accepted Answer

Cats and dogs are welcome at CANVAS Hotel Dallas, two pet maximum and/or 60lbs – $100 per pet per stay. Additional cleaning charges will also apply in the event that your furry friend decides to paint his masterpiece on the hotel floor.

Question 6

Do you have a fitness center?

Accepted Answer

While there is no fitness center inside our hotel, Sanders Fit Performance Center is available to hotel guests and is conveniently located across the street. Just present your room key to use the facility.

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