Frequently Asked Questions for The Lucky Penny: Lincoln Park 3-Story Townhome & Rooftop Oasis

Question 1

Is the neighborhood safe?

Accepted Answer

Very! 24 hours a day.

Question 2

What if we're driving?

Accepted Answer

Driving in? No problem! Zone parking stickers will be provided for your stay. Once you book, you will be provided with detailed parking instructions.

Question 3

Do I need to bring towels, shampoo/conditioner/body wash, a hair dryer, or linens?

Accepted Answer

Nope! Everything is provided to our guests. You will love our boutique line of shampoo/conditioner/body wash and lotions!

Question 4

When can I check in or check out?

Accepted Answer

Check in is 3pm and check out is 11am.

Question 5

Can I come and go as I please?

Accepted Answer

Absolutely, we want you to feel that this is your home during your stay.

Question 6

Is the place professionally cleaned between guests?

Accepted Answer

Yes, and we take pride in providing a clean home for guests.

Question 7

Are the beds comfortable?

Accepted Answer

So comfy! And each bedroom has ACTUAL beds! 3 fulls, 1 king and a twin, all mattresses are from a hotel line.

Question 8

Is there a bed and bath on the first floor?

Accepted Answer

It is important to note that all bedrooms and bathrooms are on the 2nd and 3rd floors and only accessible by stairs.

Question 9

Do you have any security devices in place?

Accepted Answer

We have security cameras on the outside of the property that cover the entry door and entry walkway. This helps us control check ins and check outs, verify number of guests & keep the property secure for all. Parties and extra guests are not permitted since we want to be respectful to our neighbors.

We use Minut sound monitors. Minut is camera-free. The Minut device only measures decibel levels; it never records conversations, audio, or capture any other sensitive data. This device helps protect host and guest from noise complaints and maintains privacy. If you have any concerns or questions about this device please reach out to me.

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