Frequently Asked Questions for Luxury Penthouse in Tulum with Private Rooftop Pool, Aldea Zama

Question 1

How do we get around without a car?

Accepted Answer

Taxis are easy to grab nearby, and the host team can arrange trusted drivers at rates agreed in advance. Vans are available for groups, and you can book from the QR code in your residence. Free parking is also available if you drive.

Question 2

do you offer concierge services like chefs decorations cakes etc?

Accepted Answer

Absolutely we can assist with anything you need form single items to a full itinerary. We can even stock your fridge before you arrive!

Question 3

How many people does the penthouse sleep?

Accepted Answer

The penthouse has three king beds with luxury hotel bedding. [Confirm max guest count with Jungle Luxe before publishing.]

Question 4

Is the pool really private?

Accepted Answer

Yes. The large, sunny pool is on the rooftop and is just for your stay. The rooftop also has an outdoor dining area and a lounge area.

Question 5

Can I work remotely from the penthouse?

Accepted Answer

Yes. High-speed wifi handles Zoom calls and streaming, and the building has a co-working space. The gym is free to use.

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