Frequently Asked Questions for Spa Day - Bachelorettes, Birthdays & More

Question 1

What types of celebrations do you host?

Accepted Answer

We welcome bachelorette parties, birthdays, bridal showers, baby showers, girls' days, anniversaries, corporate wellness events, and any special occasion worth celebrating.

Question 2

How many guests can you accommodate?

Accepted Answer

We can accommodate both small and large groups. Contact us for availability, and we'll customize the experience based on your group size.

Question 3

What services are included?

Accepted Answer

Each guest chooses one 50-minute service:
Swedish Massage
or
Crystal Hydrating Facial

Question 4

What is included with the group experience?

Accepted Answer

Every group enjoys:

Reserved relaxation area
Personalized welcome sign
One mimosa per guest (21+) or hot tea and infused water
Complimentary Crystal Bed Room experience
A relaxing, luxury spa atmosphere

Question 5

Can guests choose different services?

Accepted Answer

Yes! Each guest can select either a massage or a facial, making it easy for everyone to enjoy their preferred treatment. Also, depending on availability

Question 6

What is the Crystal Bed Room?

Accepted Answer

Our Crystal Bed Room is a tranquil relaxation space featuring infrared crystal beds designed to help you unwind before or after your services. It is included complimentary with your group experience.

Question 7

Can I make the guest of honor feel extra special?

Accepted Answer

Absolutely! Add our Spa Bundle for only $40 total, which includes:

Tiara
"Bride to Be" or "Birthday Girl" sash
Fresh lavender bouquet

It's the perfect finishing touch for your celebration.

Question 8

Is there food or champagne?

Accepted Answer

Each guest receives one complimentary mimosa (for guests 21+) along with hot tea and fresh infused water. Outside food and beverages are not permitted.

Question 9

How do we reserve our event?

Accepted Answer

A 50% deposit is required to secure your reservation. Once booked, we'll create a personalized registration link so each guest can easily confirm their attendance.

Question 10

What is your cancellation policy?

Accepted Answer

Your deposit is fully refundable if you cancel at least 7 days before your event.

Question 11

Is gratuity included?

Accepted Answer

No, it is not included.

Question 12

How early should we arrive?

Accepted Answer

Please arrive 10 minutes before your scheduled appointment so everyone has time to check in,  complete forms if needed and begin relaxing.

Question 13

Do we need to complete paperwork?

Accepted Answer

Yes. All guests must complete a brief digital consent form before arriving. We'll send the link after your reservation is confirmed.

Question 14

Is there parking?

Accepted Answer

Yes. We do not offer parking validation, but street parking and nearby public parking are available. Since parking in Hillcrest can sometimes take a few extra minutes, we recommend arriving early.

Question 15

Can you accommodate special requests?

Accepted Answer

Of course! We'd love to help personalize your celebration. Let us know if you're celebrating a birthday, engagement, anniversary, or another special occasion, and we'll do our best to make it memorable.

Question 16

Is your spa suitable for first-time spa guests?

Accepted Answer

Absolutely! Whether it's your first spa visit or you're a seasoned spa lover, our team will guide you through the experience and make everyone feel comfortable and welcome.

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