Frequently Asked Questions for Big Wig Brunch: The Ultimate Drag Experience

Question 1

How do I buy tickets to upcoming shows or Big Wig Drag Brunches?

Accepted Answer

To purchase online, visit punchlinephilly.com, ticketmaster.com, or livenation.com. To purchase tickets in person, visit the Punch Line Philly box office.

Question 2

How can I purchase more than 8 tickets at a time?

Accepted Answer

Email punchlinephilly@livenation.com to purchase tickets for a large party.

Question 3

Are there accessibility services?

Accepted Answer

Ticketing: For ADA tickets, purchase your tickets as normal through PunchLinePhilly.com or in-person at our box office. If purchasing online, please email us at PunchLinePhilly@LiveNation.com to coordinate accommodations in-advance of the show. Tickets purchased in-person can be noted for accommodations at the time of the transaction.

Unexpected Needs: If you have had an injury or illness that prevents you from using the original seat you purchased, please email us at PunchLinePhilly@LiveNation.com to coordinate accommodations in-advance of the show. We have a limited number of seats available on the day of the show for such issues, but we cannot guarantee we will be able to seat you. Please remember that accessible seating permits for the guest with the accessible need and one companion.

Interpreter Requests: If you will need an interpreter for an event, please give us at least 2 weeks notice to secure. Guests that request an interpreter will need to pick up their tickets at will call. When the tickets are picked up we will introduce you to your interpreter for the evening and take you to your seats. There is no charge to arrange for an interpreter for your visit.

Hearing Assistance: Guests that require assisted listening devices can contact our venue office prior to the event to arrange for a device. Please give us at least 2 weeks notice. We can be reached via email PunchLinePhilly@LiveNation.com.

Service Animals: Service animals are permitted inside the venue during events. Only registered working animals are permitted. Punch Line Philly requires, consistent with the ADA, that service animals must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents them from using these devices. Individuals who cannot use such devices must maintain control of the animal through voice, signal, or other effective methods.

Wheelchairs: Our venue is wheelchair-accessible.

Accommodations: Venue bathrooms, bar, and merchandise are accessible.

Question 4

Will there be parking?

Accepted Answer

There are several parking lots located in close proximity to the venue. Public transportation is also very convenient with a stop located on Frankford Avenue. Parking is available on a first come, first served basis for a cash fee. If you are driving to our lots, we recommend that you set your GPS to 1025 N. Front St. in Philadelphia, PA.

Question 5

Is there an age requirement?

Accepted Answer

Most shows at Punch Line Philly are 21+ (guests under 21 must be accompanied by a parent or legal guardian), and our Big Wig Brunches are 18+. Age requirements may vary, so please check individual event pages for details.

Question 6

Is there a drink minimum?

Accepted Answer

Yes, we have a 2 drink minimum per guest in our showroom.

Question 7

Can I rent Punch Line Philly for a private event?

Accepted Answer

To inquire about an event, please email punchlinephillyevents@livenation.com!

Question 8

Are there items I cannot bring into the venue?

Accepted Answer

CUSTOMER SAFETY: Punch Line Philly is committed to providing a safe and secure environment for our guests to enjoy their visit! We encourage you to review our safety and security information below prior to arriving at the venue.

- Please arrive early to the venue to allow enough time for you and your guests to move through the queue and enter the venue.
- Prior to entering the venue, guests will be searched (wand or walk through metal detection and/or pat-downs) to ensure that none of the restricted items enters the building.
- We suggest you leave valuable and unnecessary items at home.
- You may be asked to empty your pockets of all items so that they can be examined.
- All alcohol and narcotic laws will be strictly enforced.
- All bags will be searched, and no large bags or backpacks will be allowed.
- We reserve the right to refuse entry to anyone. If you see something that concerns you, please say something to our Management or Security so we can ensure the best experience possible.

Restricted Items: (Keep in mind priority number 1 is to HAVE FUN! Just please do it without the items listed below) 
- No Outside Food or Drink Allowed
- No guns, knives, weapons, pepper spray, projectiles of any kind, or any other item that could be used to inflict harm.
- Replicas of any type of weapon are NOT permitted.
- No drugs or drug paraphernalia, illegal substances of any kind.
- No personal video cameras, Go-Pros, selfie sticks, drones, masks or laser pointers.
- No professional audio, video, or audio recording equipment - (including detachable lenses, tripods, zooms or commercial use rigs)
- No unsealed liquids or gels of any kind
- No jewelry or clothing that could inflict harm
- No large bags over (10” x 10”), backpacks, Camelbacks or Bota bags
- No stuffed animals or toys of any kind
- This list of prohibited items is subject to change at the discretion of venue management

Zero Tolerance For Drug Use or Possession:
The use or possession of any illegal drugs will not be tolerated anywhere inside or outside the venue. Security personnel and narcotics officers will be working and enforcing all drug related laws. Do not bring any illegal substances to the event as violators will be prosecuted to the fullest extent of the law. If you are found impaired at the door, security will not allow you to enter the venue. Event staff reserves the right to refuse entry to anyone. Please come with a smile and be prepared to enjoy a fun filled night of music and dancing.

Safety and Medical:
Live Nation is dedicated to providing a safe environment. Public and private security will be present throughout the entire event. The Security Staff will be available to assist your needs including any medical requests.

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