Frequently Asked Questions for Luxury Flower Wall by Twenty-Eight Petals

Question 1

How long is the rental period?

Accepted Answer

Standard rentals are 4 or 8 hours (pricing varies). Need more time? Additional hours can be added for a small fee.

Question 2

What’s included in the rental?

Accepted Answer

Every rental includes delivery, setup, and breakdown, so you don’t have to lift a finger.

Question 3

How much space do I need?

Accepted Answer

Each flower wall is 8 ft tall and about 8 ft wide. We’ll confirm placement and space requirements before your event.

Question 4

What’s your cancellation policy?

Accepted Answer

Deposits are non-refundable, but if you need to reschedule, we’ll do our best to accommodate based on availability.

Question 5

How do I reserve a wall?

Accepted Answer

Simply reach out with your event date, venue, and rental length. A signed agreement and deposit secure your booking.

Question 6

When do you set up?

Accepted Answer

We’ll ask you for a day-of point of contact (POC) to coordinate both setup and breakdown times. Typically, setup happens 1–2 hours before your rental begins, and breakdown takes place immediately after your rental ends unless otherwise arranged.

Question 7

What if a permit is required?

Accepted Answer

If your venue or event location requires a permit for setup (such as outdoor spaces, parks, or public areas), it is the client’s responsibility to secure and provide proof of the permit before the event date. We’re happy to provide details about the wall’s size and setup needs to help with your application.

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