Frequently Asked Questions for Learn to throw on the pottery wheel

Question 1

What’s included in my private party?

Accepted Answer

All materials, instruction, and processing of your finished pieces. We handle the glazing and kiln firing, so all you have to do is show up and make something.

Question 2

Where are parties held?

Accepted Answer

At our Phoenix studio at 2617 N 24th Street, Phoenix, AZ 85008 and at our Chandler studio at 44 W. Erie St, Chandler, AZ 85225

Question 3

When can we pick up our finished pieces?

Accepted Answer

About three weeks after your party, at our Phoenix studio. We can ship pieces for an additional cost, which works well for out-of-town guests.

Question 4

Can we bring our own drinks?

Accepted Answer

For parties at our Phoenix studio, all beverages need to be purchased through Pip. For parties at our Chandler studio, you can bring your own alcoholic beverages; all non-alcoholic beverages need to be purchased through Pip. No outside drinks are allowed. Every studio party gets 20% off its food and beverage tab during the event.

Question 5

Can we bring outside food?

Accepted Answer

We offer food and can often handle custom or off-menu requests. If you’d like to bring outside food, please clear it with us ahead of time.

Question 6

How do I lock in my date?

Accepted Answer

Your date is confirmed once you’ve paid in full through our online scheduling system. Unpaid dates may be released to other bookings.

Question 7

What if I need to reschedule?

Accepted Answer

Reschedules are free until 14 days before your event. Inside 14 days, there’s a 25% rebooking fee. We can’t reschedule within 24 hours of your event.

Question 8

What’s your cancellation policy?

Accepted Answer

If you cancel 14 or more days before your event, you’ll get a 50% refund. Cancellations made less than 14 days out aren’t refundable.

Question 9

What should we wear?

Accepted Answer

Clay can stain, so wear clothes you don’t mind getting messy.

Question 10

Will you take photos?

Accepted Answer

We may photograph the party for our marketing. If you or any guest would rather not be included, just let us know in writing before the event.

Question 11

What if something comes up that’s out of anyone’s control?

Accepted Answer

If extreme weather, a facility closure, or something similar affects your date, we’ll work with you to reschedule. This doesn’t change the refund terms above.

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